For record stores

Refund Policy

Last updated: June 8, 2026

First month

If you stop Plastic during the first month of service, email us and we will refund the full first-month payment. No questions asked.

If you are not satisfied later, you can stop the service at any time by email. We will stop future charges and help remove or disable the widget.

Completed service periods are not automatically refunded after the first month. If we charge you after cancellation, we will refund that charge.

Installation is free, so there is no setup fee to refund unless we agreed a custom paid setup in writing.

Refunds and cancellation: [email protected]